I. General provisions

1. These Terms & Conditions govern services provided by PCA relating to:
   • membership registration,
   • document verification,
   • competency-based private certification,
   • maintaining a member account and registry/search listing,
   • professional development support for Members.
2. The Terms apply to Users of PCA services, including the certification portal (e.g., cert.psychcon.org) and the end-to-end workflow: Applicant → Member.
3. Important: PCA is a non-governmental organisation providing private, competency-based certification and administering a Member Registry. PCA certification:
   • is not a protected professional title (e.g., “psychologist” / “psychotherapist”),
   • is not a statutory licence,
   • is not an authorisation to provide regulated healthcare services.
4. By using PCA services, you confirm you have read and accept these Terms.

II. Controller details and contact

1. PCA details:
   • Tax ID (NIP): 6121869763
   • REGON: 385092831
   • KRS: 0000819107
   • Address: ul. Warszawska 1/3, 59-700 Bolesławiec, Poland
2. Contact:
   • Email: office@psychcon.org
3. Formal correspondence: by email only to office@psychcon.org.

III. Definitions

• Applicant – a person who submitted an application for membership/certification.
• Member – a person granted membership and/or certification and assigned an ID number.
• Registry – PCA’s internal and/or public register of Members.
• Public profile – the part of a Member profile displayed in the public registry/search (where applicable).
• Registration & Certification Committee – a team appointed/approved by the PCA Board to assess applications and evidence.
• CPD – continuing professional development (Type A active / Type B reflective), evidenced via points.
• Reporting period – the cycle in which renewal requirements must be met; standard verification by 31 March.
• Certificate – a document confirming compliance with PCA’s competency standard (private), issued in PL and/or EN.

IV. Scope of PCA services

1. PCA provides administrative and professional development services, including:
   • receiving and assessing applications,
   • verifying evidence,
   • awarding membership tiers and specialties per PCA requirements,
   • issuing certificates and committee justification documents (where applicable),
   • maintaining portal accounts and registry profiles,
   • providing member benefits (resources, training, events, publications).
2. PCA does not guarantee employment or financial outcomes and is not a party to Member–end-client relationships.

V. Committee and decision-making

1. Applications and evidence are assessed by the Registration & Certification Committee, appointed or approved by the PCA Board.
2. The Committee may:
   • approve,
   • request amendments,
   • refuse,
   • assign a different tier/specialty than requested, based on evidence.
3. Decisions are based on submitted documentation, compliance with standards, ethics and safety, and PCA policies.
4. PCA may conduct quality assurance checks and re-verification where concerns arise.

VI. Registration and certification workflow

1. The typical process includes:
   (1) non-binding application form,
   (2) initial screening,
   (3) account creation after initial approval,
   (4) checklist-based evidence upload and per-file verification,
   (5) applicable fees/membership dues,
   (6) final committee decision,
   (7) certificate issuance (PL/EN) and committee justification (if applicable),
   (8) activation of Member status and (where applicable) public profile listing.
2. Detailed checklists and instructions may be published within the portal and form part of the service delivery.

VII. Required evidence and registration standards

1. Evidence must be clear, current, valid, and authentic.
2. The minimum evidence set may include (depending on tier/specialty):
   • identification (minimal-scope verification),
   • education evidence,
   • training certificates (where relevant),
   • proof of professional experience,
   • criminal record check from the country of residence (and/or required jurisdiction),
   • first aid certificate (within PCA’s required refresh window),
   • CPD/CRZ evidence and supervision evidence as required,
   • any additional documents required by PCA resolutions/policies.
3. Missing, invalid, or expired evidence may lead to process hold, refusal, suspension, or certification expiry.

VIII. Renewals, deadlines, suspension

1. PCA operates cyclical renewals and compliance checks.
2. Annual deadline: by 31 March, Members must upload renewal evidence (CPD/CRZ, supervision, valid documents, fees) per checklist.
3. Failure to meet requirements by 31 March may result in:
   • profile suspension,
   • certification expiry,
   • restricted access to benefits and the member panel.
4. Certificate validity rule (30 September):
   • certifications completed on/before 30 September are valid until 31 March of the following year,
   • certifications completed on/after 1 October are valid until 31 March of the year after next.
5. Additional renewal windows may be defined in PCA policies.

IX. Fees and non-refundable costs

1. Fees (registration, dues, specialties, document issuance) are set out in the current price list / PCA resolutions.
2. Payment may be required to activate or maintain features (active registry status, certificate issuance).
3. Where committee verification work has commenced, applicable fees may be non-refundable due to administrative and assessment costs, as further specified in the price list/policies.

X. Public profile, publication consent, media cooperation

1. Where a Member is listed publicly, the Member consents to publishing their public profile elements, such as:
   • name (or professional profile name),
   • member ID,
   • tier and specialties,
   • general location (country/city),
   • professional contact details provided by the Member,
   • competency description.
2. Members are responsible for ensuring public profile information is accurate and not misleading.
3. For media/publication cooperation (blog, journal, partner media), Members consent to professional identification and confirm they hold rights/permissions for submitted materials.
4. Detailed licensing/editorial rules may be set out in PCA editorial policies.

XI. Member obligations

1. Members must keep documentation current, meet CPD/CRZ and supervision requirements, comply with the PCA Code of Ethics and professional conduct standards, communicate competencies responsibly, and cooperate with registry audits.
2. Breaches may lead to clarifications, restrictions, suspension, removal from the registry, or revocation/expiry of certification.

XII. Liability limitations

1. PCA provides a certification/registry standard but is not responsible for Members’ interactions with their end clients. PCA certification reflects compliance with PCA standards at a given point in time and does not replace legal requirements in a Member’s jurisdiction.

XIII. Complaints, breaches, appeals

1. Reports and complaints should be sent to office@psychcon.org with the subject “Complaint / Standards Report – PCA”.
2. Applicants/Members may appeal decisions under PCA appeal procedures published internally or within the portal.

XIV. Privacy and data processing

1. Data processing rules are set out in the PCA Privacy Policy.
2. Financial data and part of IT/platform administration may be processed by a cooperating entity: Hobweek Agency, ABN 33 257 573 623, on a strictly need-to-know basis for IT/admin service delivery.

XV. Updates

1. PCA may update these Terms due to changes in law, processes, or technology. The current version is published on the PCA website.

XVI. Governing law and final provisions

1. Polish law applies. If any provision is invalid, the remaining provisions remain effective.